Social Security (Segurança Social)Automatic collection

Proof of Social Security Contact Details (Comprovativo de Contactos da Segurança Social)

Document showing the contact details registered in your Social Security (Segurança Social) profile.

What it is for

Check the contact details Social Security holds for you.
Respond to an organisation that specifically asks for this proof.
Keep a copy after updating your mobile number, e-mail address or other details.

Example (fictitious). Titus Gorila has changed his mobile number. He first updates his profile and only then obtains the proof, so as not to submit a document showing the old number.

What it is

This proof gathers the contact details recorded in your Social Security (Segurança Social) profile. It shows that those contact details are registered with that service. Before requesting it, make sure they match the ones you actually use. It is not general proof of address or identity: this depends on the fields it shows and on what the organisation requires.

How we collect it

We need the holder's NISS and Social Security Direct (Segurança Social Direta) password, and the SMS code when the portal requests it. We deliver the PDF of the proof.

Access required: Social Security Online (Segurança Social Direta). Credentials are encrypted only during the collection and deleted at the end.

Things to note

It contains personal data, so share it only with those who need it. It does not automatically replace the proof of address from the Tax Authority (Finanças), and Citizen Card holders change their address through the card's own service.

Frequently asked questions

Does requesting the proof change my contact details?

No. The details must first be updated in your profile; the document simply reflects what is registered.

Can I use it as proof of address?

Check the fields on the document and whether the organisation accepts it. Do not assume it will be valid for every process.